Making Data privacy compliance efficient for Legal & Data teams
Problem statements, Which data informed what, Interface design & Outcomes
Product goal & Why it matters
Why this Product exists
Legal/Data teams are usually in charge of startup compliance documentation. The process of managing this ROPAs through spreadsheets is laborious and tedious.
Goal is to build a solution which significantly improves the experience.
This new web app provides another source of revenue for the company.
SaaS lawyers
Data officers
Customers/High level audience
Learning their context
Manually tracking these scattered records, which might not be up-to-date
This core datapoint uncovered by Interviews revealed the existing way of working
This workflow is tedious & error-prone
ROPA is a compliance document mandated by the EU GDPR laws for startups that collect user personal data. This product makes the filing and management more efficient.
Expected user achievement
Tracking data sources, assigning records to team members
A good solution will also acknowledge the user’s existing mental model
A way to view manually record inputs, & generated records from the systems
A way to manually add records
A way to make bulk edit actions
A way to filter results by certain parameters
Data-driven, User-driven
What influenced my design decisions
PRD, lofi sketches & Inspirations
A Product specification document detailing how it fits in the Governance ecosystem
Lofi sketches from the Design team kickoff meeting
Inspirations
Outcomes
The Business impact
1/3rd of the existing customers bought the ROPA app. Also, this became a key template file, as many custom components I designed got pushed to the global design system.
My manager & colleagues had nice things to say on the launch day